Terms of Service

Effective Date: 11/05/2025

Welcome to OrangeCloset! We are pleased to offer authentic Bangladeshi dresses and related products to customers worldwide. Please read these Terms of Service ("TOS") carefully before using our website. By accessing or using OrangeCloset, you agree to these terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By visiting or purchasing from OrangeCloset, operated from England, you agree to these TOS and our Privacy Policy. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Authenticity

- OrangeCloset specializes in selling authentic Bangladeshi dresses, including sarees, salwar kameez, lehengas, and more.

- All products are sourced directly from reputable manufacturers and artisans in Bangladesh to ensure authenticity and quality.

- Colors, designs, and sizes may vary slightly due to the handcrafted nature of our products.

3. Orders and Payment

- Customers can place orders through our website or authorized channels.

- Payment must be completed in full before shipment.

- We accept the payment methods specified on our site. All transactions are secured and encrypted.

4. Shipping and Delivery

- We source products from Bangladesh and ship internationally to customers worldwide.

- Estimated delivery times are provided via email or the communication method of your choice after order confirmation, but are not guaranteed due to customs and logistical factors.

- Customers are responsible for providing accurate shipping information and any applicable customs duties, taxes, or import fees in their country.

5. Returns and Refunds

- We accept returns for defective or incorrect items within [insert number] days of receipt.

- Items must be unused, with tags intact, and in original packaging.

- Refunds will be processed after inspection and approval, excluding any shipping costs unless the return is due to our error.

6. Intellectual Property

- All content, including images, logos, and descriptions, are the intellectual property of OrangeCloset.

- Unauthorized use, reproduction, or distribution of our content is prohibited.

7. User Responsibilities

- Customers must provide accurate information and comply with all applicable laws.

- Any misuse, fraudulent activity, or violation of these TOS may result in account suspension or legal action.

8. Limitation of Liability

- OrangeCloset is not liable for any damages resulting from the use or inability to use our products or website.

- We do not guarantee the accuracy or completeness of product descriptions.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your information.

10. Governing Law and Jurisdiction

These TOS are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in England.

11. Contact Us

For questions or concerns regarding these TOS, please contact us at:

Email: [email protected]

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Thank you for choosing OrangeCloset! We are committed to sourcing the finest authentic Bangladeshi dresses from Bangladesh and delivering them worldwide.